Steven

  • Total activity 699
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 3 users
  • Votes 0
  • Subscriptions 373

Activity overview

Latest activity by Steven
  • Steven created an article,

    Why is my captured image reversed or mirrored with the CAP-1 or CAP-2?

    Q:  Why is my captured image reversed or mirrored with the CAP-1 or CAP-2? An example of the issue is shown below:       A:  The CAP-1 and CAP-2 utilize a UVC Compliant Driver, which is basically ...

  • Steven created an article,

    How to update the RMC-300A camera controller firmware

    How to update the RMC-300A camera controller firmware A:  We created a step by step guide which will show you how to properly update the RMC-300A camera controller.  Here is a link to the document:...

  • Steven created an article,

    Which battery types work with the TLM-700HD?

    Q:  Which battery types work with the TLM-700HD? A:  The TLM-700HD was available with different battery plates, so depending on your version we supported a variety of battery types.  Here is a tabl...

  • Steven created an article,

    How to control multiple PTC-140 cameras with one IR Remote

      The PTC-140 IR (Infrared) Remote has the ability to control up to 4 cameras.  Normally, every PTC-140 series camera is set by default to "Camera select 1", so if you have multiple cameras it can ...

  • Steven created an article,

    How to Cancel dvCloud Services

    Instructions on how to cancel your dvCloud services   Go to Services at the top. Select “My Services”. Under “My Products & Services”, click on your service. Click “Request Cancellation”. 

  • Steven created an article,

    Is there a way to change the multi-view labeling on the SE-3200 / HS-3200 Switcher?

    Q:  Is there a way to change the multi-view labels on the SE-3200 / HS-3200 Switcher?   A:  Yes, you can use the SE/HS-3200 Controller software to connect to the system via a Windows computer and m...

  • Steven commented,

    Hello Axel,  You can fine firmware at our help center, but here is a direct link to the NVS-25 firmware:  https://www.datavideo.com/us/file?id=1302 

  • Steven created an article,

    HS-1600T MKII - "The fw packet does not match this platform" error resolution

    When trying to update the streaming encoder on the HS-1600T MKII, I am receiving the following error:  "The fw packet does not match this platform". (Example shown below) What is causing this error...

  • Steven created an article,

    PTR-10 and PTR-10T Frequently Asked Questions (FAQ)

      How to perform smooth PTZ control while zooming in? (without ZEK-1) A. Turn on Camera OIS function B. Set P/T Acceleration to Slow C. Select Slow speed   How to perform smooth PT...

  • Steven created an article,

    HDR-80 and HDR-90 Single Channel Record Time

      HDR-80/90 SSD/HDD   1 channel recording time (approximate) 4K50/60 (UHD/12G) ProRes Proxy (303/363Mbps) ProRes LT (684/821Mbps) ProRes 422 (0.983/1.178Gbps) ProRes HQ (1.475/1.768...