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Activity overview

Latest activity by Steven
  • Steven commented,

    Hello Axel,  You can fine firmware at our help center, but here is a direct link to the NVS-25 firmware: 

  • Steven created an article,

    HS-1600T MKII - "The fw packet does not match this platform" error resolution

    When trying to update the streaming encoder on the HS-1600T MKII, I am receiving the following error:  "The fw packet does not match this platform". (Example shown below) What is causing this error...

  • Steven created an article,

    PTR-10 and PTR-10T Frequently Asked Questions (FAQ)

      How to perform smooth PTZ control while zooming in? (without ZEK-1) A. Turn on Camera OIS function B. Set P/T Acceleration to Slow C. Select Slow speed   How to perform smooth PT...

  • Steven created an article,

    HDR-80 and HDR-90 Single Channel Record Time

      HDR-80/90 SSD/HDD   1 channel recording time (approximate) 4K50/60 (UHD/12G) ProRes Proxy (303/363Mbps) ProRes LT (684/821Mbps) ProRes 422 (0.983/1.178Gbps) ProRes HQ (1.475/1.768...

  • Steven created an article,

    NVS-40 Factory Reset Instructions

    How to restore the Factory Default IP Address on the NVS-40: Power off your NVS-40 Disconnect the Network cable from your NVS-40 Encoder Press and hold the MODE, RECORD and STREAM buttons on the f...

  • Steven created an article,

    Time Stamp Removal on Streaming Encoders/Recorders

    Q: I see a timestamp in my stream, how can I remove this? A:  The timestamp originates from the "CG" tab in the graphical user interface which you can access once you login to the streaming encoder...

  • Steven commented,

    1. Please make sure your NVS-34 is utilizing the latest firmware. 2. Check to make sure you are formatting the SD card in the encoders browser interface. If you continue to have an issue, please su...

  • Steven created an article,

    How to Prepare your SD card for Recording on Datavideo Encoders and Recorders

    How to prepare your SD card for Recording on Datavideo Encoders and Recorders   Customers often purchase a brand new SD card, place it their Datavideo device, press the record button, and don't gi...

  • Steven created an article,

    dvCloud - Cloud Streaming Service

    Datavideo has a Cloud streaming service, simply named "dvCloud".    Datavideo encoders and dvCloud provide reliable streams over unreliable networks. By using a Datavideo encoder and dvCloud togeth...

  • Steven created an article,

    Can I use standard headphones with the ITC-300 belt packs?

    Q:  Can I use standard headphones with the ITC-300 belt packs? A:  Yes, you can use standard headphones, if they utilize a 3.5mm stereo mini jack connector and meet the requirements listed below.  ...