
Steven
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Activity overview
Latest activity by Steven-
Steven created an article,
Why is my captured image reversed or mirrored with the CAP-1 or CAP-2?
Q: Why is my captured image reversed or mirrored with the CAP-1 or CAP-2? An example of the issue is shown below: A: The CAP-1 and CAP-2 utilize a UVC Compliant Driver, which is basically ...
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Steven created an article,
How to update the RMC-300A camera controller firmware
How to update the RMC-300A camera controller firmware A: We created a step by step guide which will show you how to properly update the RMC-300A camera controller. Here is a link to the document:...
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Steven created an article,
Which battery types work with the TLM-700HD?
Q: Which battery types work with the TLM-700HD? A: The TLM-700HD was available with different battery plates, so depending on your version we supported a variety of battery types. Here is a tabl...
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Steven created an article,
How to control multiple PTC-140 cameras with one IR Remote
The PTC-140 IR (Infrared) Remote has the ability to control up to 4 cameras. Normally, every PTC-140 series camera is set by default to "Camera select 1", so if you have multiple cameras it can ...
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Steven created an article,
How to Cancel dvCloud Services
Instructions on how to cancel your dvCloud services Go to Services at the top. Select “My Services”. Under “My Products & Services”, click on your service. Click “Request Cancellation”.
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Steven created an article,
Is there a way to change the multi-view labeling on the SE-3200 / HS-3200 Switcher?
Q: Is there a way to change the multi-view labels on the SE-3200 / HS-3200 Switcher? A: Yes, you can use the SE/HS-3200 Controller software to connect to the system via a Windows computer and m...
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Steven commented,
Hello Axel, You can fine firmware at our help center, but here is a direct link to the NVS-25 firmware: https://www.datavideo.com/us/file?id=1302
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Steven created an article,
HS-1600T MKII - "The fw packet does not match this platform" error resolution
When trying to update the streaming encoder on the HS-1600T MKII, I am receiving the following error: "The fw packet does not match this platform". (Example shown below) What is causing this error...
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Steven created an article,
PTR-10 and PTR-10T Frequently Asked Questions (FAQ)
How to perform smooth PTZ control while zooming in? (without ZEK-1) A. Turn on Camera OIS function B. Set P/T Acceleration to Slow C. Select Slow speed How to perform smooth PT...
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Steven created an article,
HDR-80 and HDR-90 Single Channel Record Time
HDR-80/90 SSD/HDD 1 channel recording time (approximate) 4K50/60 (UHD/12G) ProRes Proxy (303/363Mbps) ProRes LT (684/821Mbps) ProRes 422 (0.983/1.178Gbps) ProRes HQ (1.475/1.768...