My bluetooth remote does not pair with my iPad. I also connected the remote to a charger for over an hour. What am I doing wrong?
A: Please make sure you wake up the bluetooth remote before charging it. You can do that by pressing and holding the 'green' button on the remote until you see a red light start to flash. The red light will continue flashing to indicate that the remote is being charged. Once the remote is charged to the fullest, the light will stop flashing. You can then follow the directions in the manual to pair the remote to your iPad.