NVS-34 Support Page Steven November 11, 2020 22:55 Updated NVS-34 System Overview NVS-34 Network Setup Tips How to connect the NVS-34 to dvCloud Related articles IP Finder Utility for Datavideo Encoders Facebook RTMPS Support Bulletin for Datavideo Streaming Encoders YouTube Live Latency Settings Guide NVS-33 and HS Mobile Studio Encoders - How to Setup a Facebook Live Stream How to video tutorials for the PTC-140 & PTC-140T PTZ Cameras Comments 3 comments Sort by Date Votes Steven March 09, 2021 19:33 Edited Hello Maximiliano, It would be better to address your issue via a support email. Can you contact us via our web form with the serial number of your encoders? Also, information about the source input details and resolution would also be helpful. 0 Pavel September 03, 2021 07:30 My NVS-34 drops audio stream from SDI input after a few minutes after work. Drops on flash drive and stream. HDMI input works fine. What can you advice to do? 0 Steven September 03, 2021 15:38 1. Please make sure your NVS-34 is utilizing the latest firmware. 2. Check to make sure you are formatting the SD card in the encoders browser interface. If you continue to have an issue, please submit a support request. Thank you, Datavideo Support 0 Please sign in to leave a comment.
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Hello Maximiliano,
It would be better to address your issue via a support email.
Can you contact us via our web form with the serial number of your encoders?
Also, information about the source input details and resolution would also be helpful.
My NVS-34 drops audio stream from SDI input after a few minutes after work.
Drops on flash drive and stream. HDMI input works fine.
What can you advice to do?
1. Please make sure your NVS-34 is utilizing the latest firmware.
2. Check to make sure you are formatting the SD card in the encoders browser interface.
If you continue to have an issue, please submit a support request.
Thank you,
Datavideo Support
Please sign in to leave a comment.